Privacy Policy
At Maple Leaf Auto Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services related to automotive repair and maintenance.
Information We Collect
We may collect personal information that you voluntarily provide when you use our services or interact with our online platform. This information may include your name, contact details, vehicle information, payment details, service history, and any other information necessary to provide and improve our services.
Additionally, we may collect certain technical data automatically when you visit our online platform, such as IP address, browser type, operating system, and browsing behavior, to enhance user experience and improve our services.
Use of Your Information
The information collected is used to:
Legal Basis for Processing
When you use our online platform, we process your personal data based on your consent, the necessity to perform a contract (such as providing repair services), compliance with legal obligations, or our legitimate interests (such as improving our services and protecting against fraud), in accordance with applicable laws including the General Data Protection Regulation (GDPR).
Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, contractors, or affiliates who assist us in operating our business, servicing your vehicle, or conducting our communications, provided they agree to keep your information confidential and comply with applicable data protection regulations.
We may also disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Maple Leaf Auto Solutions, our customers, or others.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or accounting obligations. When your data is no longer needed, we take steps to securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
To exercise your rights, please contact us by mail at the address below.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our online platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected data from a child without verification of parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our online platform with the revised date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Maple Leaf Auto Solutions
458 King Street West
Suite 210
Toronto, Ontario
M5V 1L7
Canada
We are committed to addressing your inquiries and safeguarding your privacy in all aspects of our automotive repair and maintenance services.